Terms of Use

These Terms of Use (the “Terms”) govern access to and use of the services, content, and features provided through the Ouro iPhone app (the “App”), listed on the App Store as “Ouro: GLP-1 Tracker”, and the website at ouroloop.app(collectively, the “Services”).

These Terms are between you and Chris Davies, with a mailing address at 269 South Beverly Drive, #1234, Beverly Hills, California 90212 (“Chris Davies,” “Publisher,” “we,” “us,” or “our”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

The App itself is licensed, not sold, under Apple’s Standard Licensed Application End User License Agreement (the “Apple Standard EULA”) and Apple’s applicable Usage Rules. These Terms govern the Services and do not replace or modify the Apple Standard EULA. If these Terms conflict with the Apple Standard EULA regarding the license to use the App, the Apple Standard EULA controls.

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.

An account is not required for all features. If you create an account, you are responsible for maintaining the confidentiality and security of your device, account credentials, and sign-in methods, and for activity occurring through your account. You must provide accurate information and promptly update information that is no longer accurate.

Ouro provides medication tracking for injections or pills, reminders, meal-planning tools, food and nutrition information, weight and symptom logging, hydration and activity tracking, strength and body-composition views, manually entered lab records, assisted wellness features, reports, and related personal-organization features.

The Services are intended for general informational, educational, and organizational purposes. They are not intended to diagnose, treat, cure, prevent, or monitor any disease or medical condition, and they are not a substitute for professional medical care.

Features may vary by device, operating-system version, location, subscription status, and product version.

Ouro does not provide medical advice, diagnosis, treatment, prescriptions, or emergency services. Use of the Services does not create a physician-patient, clinician-patient, dietitian-client, pharmacist-patient, or other professional-care relationship.

You acknowledge and agree that:

• Medication reminders, schedules, countdowns, treatment-day views, and medication-level illustrations are convenience features based on information you enter. They are not dosing instructions or clinical recommendations.
• You must follow the instructions provided by your licensed prescriber and pharmacist. Do not start, stop, skip, administer, reschedule, or change the amount or method of taking any medication based on information in the Services.
• Meal plans, recipes, calorie targets, protein targets, hydration suggestions, and other nutritional information are general information and are not a prescribed diet.
• Food, calorie, macronutrient, barcode, and image-based estimates may be incomplete or inaccurate. You are responsible for verifying information that is important to your health.
• The Services do not guarantee that a meal, recipe, or ingredient is free of allergens or suitable for a particular medical condition. You must independently review ingredient labels, preparation methods, possible cross-contamination, and food-safety requirements.
• Reports intended for sharing with a healthcare professional summarize information entered into the Services. They are not clinical records and are only as accurate and complete as the underlying entries.
• Ask Ouro and other assisted features may produce incomplete, inaccurate, or inappropriate output. They provide general wellness information and do not interpret symptoms, diagnose conditions, or replace advice from a qualified healthcare professional.
• Flags displayed for manually entered laboratory results reflect only the reference range you enter. Body-composition visualizations and trial-average comparisons are informational estimates; they are not clinical interpretations or predictions of your individual response.
• You are responsible for the accuracy of information you enter and for decisions made based on your use of the Services.

Consult a qualified healthcare professional before making dietary or medication-related changes, particularly if you have diabetes, kidney or liver disease, pancreatitis, thyroid disease, an eating disorder, food allergies, are pregnant or breastfeeding, or take other medications.

The Services are not monitored for emergencies. If you believe you may be experiencing a medical emergency or a serious adverse reaction, contact local emergency services or a qualified medical professional immediately. Do not rely on the Services or wait for a response from support.

Subject to these Terms and the Apple Standard EULA, you may access and use the Services for your personal, non-commercial use. You may not:

• use the Services in violation of applicable law or the rights of another person;
• copy, reproduce, sell, sublicense, rent, distribute, or commercially exploit the Services or their content except as expressly permitted;
• reverse-engineer, decompile, disassemble, modify, or attempt to derive non-public source code, algorithms, systems, or technical components, except where applicable law prohibits that restriction;
• access the Services through scripts, scrapers, bots, or other automated means not authorized by us;
• circumvent usage limits, access controls, subscription requirements, or security measures;
• share an account among multiple unrelated users or misrepresent account or purchase information;
• use the Services or their content to develop or improve a competing product or commercial dataset;
• upload malicious code, interfere with operation of the Services, or compromise another user’s access, device, or information; or
• use the Services to submit unlawful, infringing, fraudulent, abusive, or harmful material.

You retain ownership of information and materials you enter or upload, including medication records, food entries, weight records, symptoms, notes, photographs, and personal recipes (collectively, “User Content”).

You grant the Publisher a limited, non-exclusive license to host, store, transmit, and process User Content only as reasonably necessary to provide features you request, maintain an optional backup you enable, comply with law, protect the Services, and enforce these Terms. This license ends when the relevant User Content is deleted, except to the extent temporary retention is required for security, legal compliance, or routine backup deletion.

You represent that you have the rights necessary to provide User Content and that your User Content does not violate applicable law or another person’s privacy, intellectual-property, or other rights. Our handling of personal information is governed by the Privacy Policy.

The App, website, Ouro name and marks, designs, interfaces, software, recipes, meal-planning materials, written content, and other materials supplied through the Services (collectively, “Service Content”) are owned by the Publisher or its licensors and are protected by intellectual-property laws.

Subject to these Terms, the Publisher grants you a limited, personal, non-exclusive, non-transferable, and revocable right to use Service Content within the Services for your own non-commercial purposes.

Meal plans, recipes, and nutritional estimates may contain inaccuracies or omissions. You must independently verify allergens, ingredients, nutritional information, and any matter that may affect your health or safety.

If you provide feedback or suggestions, you grant the Publisher a non-exclusive, worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation, provided the feedback is not publicly attributed to you without permission.

The Privacy Policy explains what information is processed, what remains on your device, when information is transmitted, how optional backup operates, and how deletion requests are handled.

Access to Apple Health information is subject to permissions you control through Apple’s Health settings. Revoking a permission prevents future access but may not delete information previously written to Apple Health.

Optional backup is provided as a convenience. Although reasonable measures are used to protect and maintain backups, uninterrupted availability or recovery of every entry cannot be guaranteed. You are responsible for retaining separate copies of information you consider important.

Certain features may require an Ouro Plus purchase. Available plans, billing periods, trial eligibility, prices, and included features are shown in the App before purchase. Prices are displayed in the applicable local currency and may vary by country or region.

Ouro Plus may be offered through recurring monthly, three-month, or annual subscriptions and through a one-time lifetime purchase, subject to availability. All purchases are processed by Apple:

• Payment is charged to your Apple ID when you confirm the purchase.
• Recurring subscriptions renew automatically at the then-current price unless auto-renewal is disabled at least 24 hours before the end of the current billing period.
• Apple may charge the renewal within 24 hours before the billing period ends.
• If a free trial is offered and you do not cancel before it ends, the subscription converts to a paid subscription at the price disclosed during purchase.
• Eligibility for introductory offers or free trials is determined through Apple and may vary.
• Price changes are handled through Apple’s applicable notice and consent procedures.
• Applicable taxes may be charged as determined by Apple.

A lifetime purchase is a one-time, non-renewing purchase associated with the Apple ID used to complete it. It may be restored through Apple’s Restore Purchases functionality. “Lifetime” refers to access to the applicable purchased features while the Publisher continues to offer and support Ouro; it is not a guarantee that the Services will remain available indefinitely.

The Publisher does not receive or store your payment-card information.

You may manage or cancel a recurring subscription through your Apple ID subscription settings. Deleting the App does not cancel a subscription.

Cancellation stops the next renewal. Unless applicable law or Apple’s policies provide otherwise, paid access continues until the end of the current billing period.

Apple processes all payments and refund requests. Refunds are governed by Apple’s policies and may be requested at reportaproblem.apple.com. The Publisher cannot directly issue an App Store refund but may assist with information concerning a technical problem.

Core tracking features are currently available without payment. The Publisher intends to keep access to existing User Content, including the ability to read, export, and delete it, available without requiring an additional purchase to the extent those functions remain technically available.

Features and service limits may evolve as the Services change. Some meal-planning, image-estimation, recipe, lookup, or similar features may be subject to reasonable account or daily usage limits. The Publisher may enforce or modify those limits to maintain security, availability, and fair access.

The Services may rely on Apple, subscription-management providers, food and barcode databases, hosting providers, and other third-party services.

Third-party information may be inaccurate, incomplete, delayed, or unavailable. The Publisher does not control third-party services and is not responsible for their independent acts, omissions, terms, privacy practices, or availability.

Your use of third-party services is subject to their applicable terms. You are responsible for complying with those terms, including Apple’s Media Services Terms and Usage Rules.

The Services may be updated, modified, suspended, restricted, or discontinued. The Publisher does not guarantee that every feature will always be available, compatible with every device, or supported by every future operating-system version.

Maintenance, security events, network failures, third-party outages, legal requirements, or other circumstances may interrupt access. Where required by law, the Publisher will provide appropriate notice of material changes to paid Services.

You may stop using the Services at any time.

Deleting the App does not cancel a subscription. If optional backup is enabled, follow the deletion instructions in the Privacy Policy before deleting the App if you also wish to remove the stored backup.

The Publisher may suspend or terminate access when reasonably necessary to address a material breach of these Terms; prevent fraud, abuse, security threats, or unauthorized access; comply with legal requirements; protect the Services, the Publisher, users, or third parties; or respond to conduct that materially interferes with operation of the Services. Where reasonably practicable, the Publisher will provide notice and an opportunity to address the issue.

Termination does not automatically cancel a subscription billed through Apple. Refund rights remain subject to Apple’s policies and applicable law. Provisions concerning ownership, licenses already exercised, payment obligations, warranty disclaimers, liability, indemnification, and miscellaneous terms survive termination to the extent their nature requires.

To the fullest extent permitted by applicable law, the Services and Service Content are provided “as is” and “as available,” with all faults and without warranties of any kind.

The Publisher disclaims implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, non-infringement, and warranties arising from course of dealing or usage of trade.

The Publisher does not warrant that the Services will be uninterrupted, secure, error-free, medically or nutritionally accurate, or compatible with every device or third-party service. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, the Publisher and its affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; loss of profits, revenue, goodwill, or data; or health outcomes arising from or related to use of or inability to use the Services.

To the fullest extent permitted by applicable law, the Publisher’s aggregate liability arising from or relating to the Services or these Terms will not exceed the greater of the amount you paid for the Services during the 12 months immediately preceding the event giving rise to the claim or fifty United States dollars (US$50).

These limitations apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence where applicable law prohibits exclusion.

To the extent permitted by applicable law, you agree to indemnify and hold the Publisher and its affiliates, officers, employees, contractors, and licensors harmless from third-party claims, liabilities, damages, and reasonable legal costs arising from your unlawful or unauthorized use of the Services, your material breach of these Terms, User Content that violates another person’s rights, or your fraud, willful misconduct, or misuse of the Services.

This section does not require you to indemnify any party for that party’s own negligence, unlawful conduct, or willful misconduct.

Please read this section carefully. Except for the limited exceptions stated below, you and Chris Davies agree to resolve disputes through binding individual arbitration. Arbitration does not involve a judge or jury, and court review of an arbitration award is limited. You and Chris Davies also waive the right to participate in a class, consolidated, or representative action.

The Publisher may update these Terms to reflect changes in the Services, law, security requirements, business practices, or third-party obligations. The effective date will be updated when changes are made.

Material changes will be communicated through the App, website, email, or another reasonable method before taking effect when required by law. Continued use after revised Terms take effect constitutes acceptance to the extent permitted by law. If you do not agree to revised Terms, stop using the Services and cancel any active subscription.

Changes will not retroactively reduce rights that cannot lawfully be changed without your consent.

If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver.

You may not assign these Terms without the Publisher’s written consent. The Publisher may assign them in connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the Services, subject to applicable law. The Publisher is not responsible for delay or failure caused by events beyond reasonable control.

These Terms, the Privacy Policy, Apple’s applicable purchase terms, and the Apple Standard EULA constitute the applicable agreements concerning the Services and App. The Apple Standard EULA controls the license to the App; Apple’s purchase terms control App Store transactions; and the Privacy Policy controls processing of personal information.

Apple is not a party to these Terms and has no obligation to provide maintenance or support for the Services.

Questions, complaints, and legal notices concerning these Terms may be sent to support@ouroloop.app or by mail to:

Chris Davies
269 South Beverly Drive, #1234
Beverly Hills, CA 90212
United States